The Merchant (below THE VENDEUR) The Ligerian Cristal is a micro-enterprise registered in the register of commerce under the number RCS 519 052 559 000 35 and headed by Mr. GENOT David Jean Marie. Its postal address is located at 25 rue de Chauvigné 49250 SAINT REMY LA VARENNE (New commune of BRISSAC LOIRE AUBANCE). His email address is: lecristalligerien@laposte.net and can be reached by phone on 06 23 00 28 18.
Any order for a product from the site's online store (below THE SITE VENDEUR) requires consultation and prior acceptance of these terms and conditions of sale. The click of validation of the order implies a full acceptance of the present. This "digital signature" click
Object
The purpose of these terms and conditions is to define the rights and obligations of the parties in connection with the online sale of goods offered by THE VENDEUR to the consumer.
activity
Online sale of collectible minerals and fossils
Order confirmation
Contractual information will be confirmed by e-mail to the address indicated by the consumer on the purchase order.
Proof of the transaction
The computer systems of the VENDEUR maintains, under satisfactory and legal security conditions, the records related to orders and purchases. This data (orders, invoices, payments, communications) between the parties will be considered as evidence in the event of a dispute.
Product information
Despite all efforts to ensure the accuracy of the information presented on THE SITE VENDEUR, the customer could not hold responsible THE LIGERIEN CRISTAL or his suppliers for the consequences, incidents, specific damages resulting from electronic transmissions or the accuracy of the information transmitted, even in the event that the VENDEUR could have had any doubt about possible damage.
The minerals we sell are guaranteed 100% natural. No synthetic or tinted minerals (or for educational information on the Blog) will be presented or sold. In rare cases, however, it may be put up for sale of the minerals that have been treated, and this, only for the purpose of preserving a possible future deterioration of a rare and very fragile mineral. A so-called "in-place" collage of a crystal that has left its dwelling during the extraction or cleaning of a specimen may also take place in an exceptional way. In the previous two cases, any treatment or collage (in place) will be systematically clearly notified on the product sheet of the sample in question, and its price will obviously be reduced accordingly. These two tolerated consolidation techniques are in no way intended to hide a defect, but simply to allow to "save" an interesting mineral and thus offer it at a small price to a person looking for this type of specimen, and who could not afford it at market prices.
Each Photo or video is contractual. Despite our best efforts to present each specimen in its most representative way, sometimes the perception between a photo and reality does not correspond to the customer's expectations, which we understand easily since we are collectors ourselves. THE LIGERIAN CRISTAL is particularly concerned with the satisfaction of its customers, which is why, in case of disappointment after physical receipt of a mineral, THE VENDEUR undertakes to take back the product in question (See paragraph "Right of retraction and returns").
Product availability
All minerals presented on the "Boutique" page of the Ligerian Crystal are available for sale. However, some products posted on the site may no longer be available. Indeed, some specimens displayed for sale on the site Le Cristal Ligerrien, can be transported and sold at a physical salon or via another sales medium, and that THE VENDEUR is not yet updated the website Le Cristalgé Ligerian. Therefore, if a mineral was purchased via the website by a customer but the VENDEUR no longer owns it, the customer would then be reimbursed in full for his order as soon as possible. In the case of multiple orders by the internet customer, the mineral that would no longer be available will be deducted from the total amount of the order and refunded, the shipping costs will be revised accordingly (See paragraph "Right of withdrawal and returns"). However, it will be possible to replace it with an equivalent mineral if the customer wishes to do so within the limits of available stocks.
Price
The rates shown for each item are in Euros, excluding postage and VAT, the latter is not applicable under Article 293 B of the CGI.
The duration of the offer and the price of the offer
Our prices are valid for the day.
TERMS AND CONDITIONS
Delivery method
The products are delivered to the address indicated by the consumer on the purchase order and only on the geographical areas we serve.
All products start from our premises in perfect condition. The customer must report to the carrier (or the postman) any small trace of shock (holes, crash marks, etc.). on the package, and if necessary to refuse the package. A new product as identical as possible (Mineralogy does not allow the same), and within the limit of available stocks, you will then be offered and returned at no cost.
The exchange of any declared product, in hindsight, damaged during transport, without any reservations has been issued at the receipt of the package, will not be taken care of.
As with any shipment, it is possible to be delayed or the product may go astray. In such a case, we contract the carrier to start an investigation. Every effort is made, as long as necessary, to find this package. If necessary, the merchant will be reimbursed by the carrier and will deliver a new parcel as identical as possible (The mineralogy does not allow the identical), and within the limit of available stocks, at his expense.
We do not accept responsibility for the longer delivery times due to the carrier, especially in the event of product loss, inclement weather or strike action.
Delivery problem due to carrier
Any anomaly concerning delivery (damage, product missing from delivery voucher, damaged parcel, broken products…) it must be indicated on the delivery voucher in the form of a 'handwritten reserve', accompanied by the customer's signature.
At the same time, the consumer will have to confirm this anomaly by sending the carrier within (2) two working days following the delivery date a registered letter with acknowledgement of the claims.
The consumer will have to send a copy of this mail to the SALE ADRESSE. Without this, we do not exchange.
Delivery errors
The consumer must make any claim to the VENDEUR, on the day of delivery or no later than the first working day following delivery, any claim of delivery error and/or non-compliance of products in kind or in quality in relation to the indications on the purchase order.
After this time, any claim will be dismissed.The formulation of this claim with the VENDEUR may be made to the SALE ADRESSE.
Any claim not made in the rules set out above and within the time limit will not be taken into account and will relieve the VENDEUR of any liability to the consumer.
In the event of a delivery error or exchange, any product to be exchanged or refunded must be returned to the VENDEUR as a whole and in its original packaging in impeccable condition at the SALE ADRESSE.
To be accepted, any return will have to be reported and have the prior approval of the VENDEUR, who in case of agreement will send the parcel back to the right address.
The cost of shipping is borne by the VENDEUR, except in the event that it turns out that the product does not correspond to the declaration of origin made by the consumer in the right direction of return.
Product guarantee
The provisions of these cannot deprive the consumer of the legal guarantee that obliges the professional seller to guarantee it against all the consequences of hidden defects of the thing sold.
The consumer is expressly informed that the VENDEUR is not the manufacturer of the products presented in the VENDEUR SITE and that the VENDEUR is free of any responsibility as a result of the defective products.
Therefore, in the event of damage to a person or property by default of the product, only the responsibility of the manufacturer of the product can be sought by the consumer, on the basis of the information contained on the packaging of that product.
The warranty period is one year (1 year). Excluded from this guarantee are all products modified or repaired by the customer or by any entity other than the providers chosen by the VENDEUR.
Right of retraction
The right of withdrawal applies only to individuals.
In accordance with Articles L. 120-20, the consumer has fourteen (14) calendar days to return, at his own expense, the products not suitable for him. This period runs from the day the consumer's order is received. Any returns can be reported beforehand to the VENDEUR's customer service. The product will have to be returned to the SALE ADRESSE.
Sensitive products (such as DVD, CD, Software) must not have been unsealed, so that the consumer can benefit from the right of withdrawal.
Only the products returned as a whole, in their original packaging complete and intact, and in perfect resale condition, will be taken back. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, taken back or exchanged. This right of withdrawal is exercised without penalty, with the exception of the sending and return costs. In the event of the exercise of the right of withdrawal, the consumer has the choice of requesting either the refund of the sums paid or the exchange of the product. In the case of an exchange, the shipment will be at the consumer's expense.
In the event of the exercise of the right of withdrawal, the VENDEUR will make every effort to reimburse the consumer within fourteen (14)days.
Fees
Any use or reproduction of the marks and photos present on the site is strictly prohibited without the prior consent of the VENDEUR.
Force majeure
Neither party has failed in its contractual obligations, as long as their execution will be delayed, hindered or prevented by a fortuitous case of force majeure. Any irresistible fact or circumstance, external to the parties, unpredictable, inevitable, beyond the will of the parties and which cannot be prevented by the parties, despite all reasonable efforts, will be considered a case of force majeure. Possible.
The party affected by such circumstances will notify the other party within ten business days of the date on which it has become aware.
The two parties will then come together, within three months, unless the force majeure is not necessary, to examine the impact of the event and agree on the conditions under which the contract will be continued. If the case of force majeure lasts longer than one month, these terms and conditions may be terminated by the aggrieved party.
Expressly, are considered as cases of force majeure or fortuitous cases, in addition to those usually retained by the jurisprudence of French courts and courts: the blocking of means of transport, earthquake, fires, storms, flooding, lightning, the shutdown of telecommunications networks or difficulties specific to telecommunications networks outside customers.
Non-partial validation
If one or more stipulations of these terms and conditions are held to be un validated or declared unregitions under a law, regulation or as a result of a final decision of a competent court, the other stipulations will retain their full strength and scope.
Non-renouncement
The failure of one party to avail itself of a breach by the other party to any of the obligations covered under these terms and conditions of sale cannot be construed in the future as a claim to obligation at issue.
Applicable law
These terms and conditions are subject to French law. This is the case for the rules of funds as well as for the rules of form.
In the event of a dispute or complaint, the consumer will first turn to the VENDEUR for an amicable solution.
Personal Data Protection
All the data you entrust to us is so that you can process your orders.
Under Law 78-17 of January 6, 1978, relating to computers, files and freedoms, you have with the VENDEUR a right to correct, consult, modify and delete the data that you have given us. This right can also be exercised online.
Disputes
Any order placed through the VENDEUR SITE requires the customer's approval, without any restrictions, to the general terms of sale of the VENDEUR.
In the case of a sale to a legal entity, any different related to the sale (price, CGV, products,…) will be submitted to French law before the Commercial Court of the VENDEUR's head office.
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